Refund Policy

Refund and Returns Policy

Thank you for shopping with neuedekorationsidee.com. We are committed to providing high-quality digital products and exceptional service. Please review our refund and returns policy below, which outlines the terms and conditions for returns, refunds, and exchanges.

Refund Deadlines and Policies

Please refer to the following information regarding our refund deadlines and policies. Our policies may vary depending on the service or product, and payment options may differ accordingly. We take violations of our terms and conditions very seriously and are not obligated to provide refunds to users who violate these terms, even if the requests are made within the specified refund period. To be eligible for a refund, you must meet the following criteria:

  • 30-Day Money-Back Guarantee: Our refund policy offers a 30-day money-back guarantee.
  • Immediate Refunds: We provide immediate refunds if the digital product does not work as intended.

Countries & Policy

Returns and Exchanges

  • Do You Accept Returns? Yes, we accept returns for both defective and non-defective digital products.
  • Do You Accept Exchanges? Yes, we accept exchanges.

Product Condition & Return Window

  • Condition for Return or Exchange: We only accept returns or exchanges for new, unused digital products.
  • Return Timeframe: You have 30 days from the date of purchase to request a return.

Return Method & Fees

  • Return Process: Returns must be processed through our online store.
  • Restocking Fee: No restocking fees are applicable.

Refund Processing Time

  • Processing Time: Refunds will be processed within 7 business days.

Changes to This Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on our website. You can also obtain an updated copy of our refund policy by contacting us at neuedekorationsidee.com.